The second SEE Gaming Business Forum was held on 15 October 2021 and was organized by New Angles Consulting as a hybrid event at the Mona Plaza Hotel in Belgrade and via a virtual event platform.
The Forum was divided into four interesting panels through which the speakers, coming from reputable international and domestic companies, casino associations, and national lotteries, had been tackling some of the most interesting and actual topics from the gaming industry. Also, there was one fireside chat related to HR challenges in the gambling industry.
The first panel opened a discussion on the business side of the industry, developments of online gaming, and advantages and disadvantages in comparison to land-based gambling. The second panel initiated different opinions on regulatory aspects and constraints in the legal areas governing games of chance, AML, and digital assets. The issues were raised regarding the inconsistencies or disadvantages of some unclear legal terms and provisions of the Serbian Games of Chance Act mainly related to the use of new technologies and online gaming or effectiveness of legal provisions regarding bans on participating or enabling the participation in foreign games of chance. It seems that the general opinion was that lately for sure there had been improvements in Serbian regulatory framework and legislation, although due to the fast development of IT technologies, the closer cooperation and exchange of experience and practice between operators and regulatory body would be welcomed. The speakers also shared the experience from their EU jurisdictions and raised the question of the future perspective of the use of cryptocurrency in gambling. The third and the fourth-panel discussions referred to the tech business issues and responsible gaming and CSR principles and standards.
SEE Gaming Business Forum, with the participation of various international and local brands, operators, and technology companies, provided insights, stances, and opinions on the most actual topics in the gaming industry and it remains to be seen in which directions the industry will develop in these challenging times.